Data protection

Personal data (hereinafter mostly referred to as “data”) are processed by us only in the context of the necessity and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

Pursuant to Article 4 (1) of Regulation (EU) 2016/679, the Basic Data Protection Regulation (hereinafter referred to as the ‘EUDATAP’), ‘processing’ means any operation or series of operations carried out with or without the aid of automated procedures personal data, such as collecting, collecting, organizing, organizing, storing, adapting or modifying, reading out, querying, using, disclosing through transmission, dissemination or any other form of provision, reconciliation or the join, the restriction, the deletion or the annihilation.

With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, as far as we either alone or together with others decide on the purposes and means of processing. In addition, we will inform you below about the third-party components that we use for optimization purposes and to increase the quality of use, insofar as third parties process data in their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as responsible
II. Rights of users and stakeholders
III. Information about data processing
IV. Online-booking-tool IGUMBI

I. The responsible provider of this website in terms of data protection is:

Eschenweg apartments
Cornelia Fischer
Eschenweg 10
9546 Bad Kleinkirchheim

holiday@eschenweg.at
Telephone: +43 664 455 33 70
Fax: +43 463 330 668

Professional Association: Austrian Chamber of Commerce, Landeskammer Kärnten

VAT Identification Number: ATU71178003

II. Rights of users and stakeholders

With regard to the data processing described in more detail below, users and data subjects have the right upon confirmation of the processing of the data in question, information about the processed data, further information about data processing and copies of the data (see also Art. 15 GDPR);

– Correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
– for immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing pursuant to Art. 17 (3) GDPR is required, to restriction of processing in accordance with Art. 18 GDPR;
– to receive the data concerning them and provided by them and to transmit this data to other providers / persons responsible (see also Art. 20 GDPR);
– on complaint to the supervisory authority, if they consider that the data concerning them are processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to notify any recipients to whom data have been disclosed by the provider about any correction or deletion of data or restriction of processing, which takes place pursuant to Articles 16, 17 para. 1, 18 GDPR teaching. However, this obligation does not exist insofar as this notification is impossible or disproportionate. Notwithstanding, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data provided by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO be processed. In particular, an objection to the processing of data for the purpose of direct advertising is permitted.

III. Information about data processing

Your data processed on the use of our website will be deleted or blocked as soon as the purpose of the storage is omitted, the deletion of the data does not conflict with statutory retention requirements and subsequently no other information is given about individual processing methods.

SERVER DATA

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted through your Internet browser to us or to our web space provider. With these so-called server log files u.a. Type and version of your Internet browser, the operating system, the website from which you have changed to our website (referrer URL), the website (s) of our website you are visiting, the date and time of access and the IP address of the Internet Internet connection, from which the use of our Internet presence occurs. These data collected will be temporarily stored but will not be shared with other information about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted at the latest after seven days, as long as no further storage for evidence is required. Otherwise, the data will be wholly or partially exempt from the cancellation until the final clarification of an incident.

COOKIES

a) session cookies / session cookies
We use so-called cookies with our website. Cookies are small text files or other storage technologies that are stored and stored on your device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, as the processing, for example, allows us to reproduce our website in different languages or to offer a shopping cart function.

The legal basis for this processing is Article 6 (1) (b) of the GDPR, insofar as these cookies process data for the purpose of initiating the contract or processing the contract.

If the processing does not serve to initiate the contract or to fulfill the contract, our legitimate interest lies in improving the functionality of our website. Legal basis is then in Art. 6 para. 1 lit. f) GDPR.

Closing your internet browser deletes these session cookies.

b) Third party cookies
If necessary, our website also uses cookies from partner companies with whom we cooperate for the purpose of advertising, analyzing or functionalizing our website.

For details, in particular for the purposes and legal basis of the processing of such third party cookies, please refer to the information below.

c) disposal option
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete previously saved cookies at any time. However, the necessary steps and measures depend on your specific Internet browser. If you have questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. With so-called Flash cookies, however, the processing can not be prevented by the settings of the browser. Instead, you need to change the setting of your Flash player. The necessary steps and measures depend on your specific Flash player. If you have any questions, please also use the help function or documentation of your Flash Player or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, however, this may result in not all functions of our website being fully usable.

Contact requests / contact possibilities

If you contact us via contact form or e-mail, the data you provide will be used to process your request. The specification of the data is necessary for processing and answering your inquiry – without their provision we can not answer your inquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 (1) lit. b) EUDATAP.

Your data will be deleted, provided that your request has been finally answered and the deletion does not conflict with any statutory storage requirements, such as in the event of subsequent contract execution.

Google Maps

In our website we use Google Maps for the representation of our location as well as for the creation of a driving description. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as “Google.”

Certified under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees Google that EU data protection standards will be respected even when processing data in the US.

In order to enable the representation of certain writings in our Internet appearance, a connection to the Google server in the USA is set up when calling our Internet appearance.

Insofar as you access the Google Maps component integrated in our website, Google will store a cookie on your device via your Internet browser. To view our location and provide directions, your user settings and data are processed. Here we can not rule out that Google uses servers in the United States.

The legal basis is Art. 6 para. 1 lit. f) EUDATAP. Our legitimate interest lies in optimizing the functionality of our website.

Google’s connection to Google enables Google to determine from which website your request has been sent and to which IP address the directions are to be transmitted.

If you do not agree with this processing, you have the option to prevent the installation of cookies through the corresponding settings in your Internet browser. You will find details on this under the heading “Cookies”.

In addition, the use of Google Maps and information obtained through Google Maps is governed by the Google Terms of Service https://policies.google.com/terms?gl=US&hl=en and the Google Maps Terms of Service https://www.google.com. com / intl / en_gb / help / terms_maps.html.

Moreover, Google offers below
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information.

Google reCAPTCHA

In our website, we use Google reCAPTCHA to check and avoid interactions on our website through automated access, for example through so-called bots. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as “Google.”

Certified under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees Google that EU data protection standards will be respected even when processing data in the US.

Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, additional information may be collected by Google, which is necessary for the offer and the guarantee of this service.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or the like.

Google offers below
https://policies.google.com/privacy
further information on the general handling of your user data.

IV. IGUMBI: Provision of paid services

To provide paid services we ask for additional data, such as: Payment details to accept your booking. We store this data in our systems until the legal retention periods have expired.

igumbi online booking tool
Via our website it is possible to book an apartment via our service provider igumbi e.U., Erdbergstraße 10/47, 1030 Vienna, Austria (“igumbi”).

The personal data provided by you (name, title, address) are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can not complete the booking with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the unwinding bank / payment service provider for the purpose of debiting the booking price to the booking tool vendor igumbi (as well as to our tax advisor to fulfill our tax obligations).

In the case of a successful booking (conclusion of contract), all data from the contractual relationship are stored until expiry of the tax retention period (7 years).

Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the EUDATAP. Further information and the privacy policy can be found in the Privacy Policy of igumbi https://www.igumbi.com/de/datenschutz.

SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (SSL, TLS) over HTTPS.

General Terms and Conditions

Our offer stands subject to the availability of the rooms offered at the time of acceptance. The hospitality contract is rendered closed and binding as soon as a booking is received via telephone or written communication from the guest, and this has been confirmed via telephone or written communication by the landlord, and when payment of 30% of the booking sum arrives in our account free of fees.

The general terms and conditions for the hotel industry from 15.11.2006 are valid. You can download these general terms and conditions for the hotel industry ->here!
Contrary to these general terms and conditions of the hotel industry 2006, we agree and propose the offer under the following conditions:

Art. 1 Price

In principle, the prices published on our homepage at the time of their provision are valid, but the price stated in the reservation confirmation is binding. Local tax and final cleaning are additional.

Art. 2 Services

1. The landlord offers the guest the apartment for the agreed period in impeccable condition for the uses agreed upon in the contract. 
2. In the apartments, everything required for the holiday is available, from bed linen and hand towels to crockery.
3. The apartment is available to the guest from 15:00 on the day of arrival. Check in is possible until 18:00. After 18:00 – unless a later arrival time has explicitly been agreed upon – an extra fee of 50 EUR will be applied to the bill.

Art. 3 Cancellation conditions

The following cancellation conditions are agreed upon unless conditions more favourable to the guest are stipulated on a booking platform:

– up to 14 days before the date of arrival, free cancellation of the booking is possible, and thereafter cancellation is at 90% of the total agreed price;

– from 3 days before the date of arrival or in the case of early departure, cancellation is at 100% of the total agreed price

In order to avoid costs and hassle, we recommend that you purchase travel insurance; see travel insurance comparison

PLEASE NOTE: In accordance with § 18 paragraph 1 number 10, the long distance and outward business law (FAGG), there is no 14-day right to withdrawal!

Art. 4 Non-smokers

The whole holiday accommodation complex is a no-smoking zone. Ash trays are available to our guests on terraces and balconies.

Art. 5 No pets

Pets are not permitted.

Art. 6 Final cleaning

Final cleaning of the apartment takes place at the stipulated price regardless of the length of stay. Interim cleaning can be arranged directly with the cleaning business and will be billed by them directly.

Art. 7 Return of rented items

1. On the day of departure, the apartments must be vacated by 10:00. Later departure or failure to adhere to the previously-agreed time of handover can result in a cost of 50.00 EUR for postponement, as well as 50% of the rental cost for additional use of the apartment until 15:00, and 100% from 15:00.

The guest has the right to furnish the landlord with proof that no or negligible damage has occurred.
2. The guest is held responsible for all damages to furniture or rental items, and for all damages that exceed normal wear and tear through use.

Art. 8 Responsibility

1. In the case of errors or defects, the landlord will endeavour to find a remedy upon the guest’s complaint. The accommodation business is, however, responsible only in the case of malice or negligence.
2. For incorporated items, the accommodation business is held responsible towards the guest according to legal stipulations.

Art. 9 Final stipulations

1. Alterations or additions to the contract, the acceptance proposal or these business terms and conditions must be given in writing. The place of fulfilment and payment is Bad Kleinkirchheim/Austria. The place of jurisdiction is Klagenfurt am Wörthersee. 

Should individual stipulations of these general terms and conditions be or become void, the validity of the remaining stipulations remains intact.